Subscription and tiers

Flotello is paid monthly or yearly based on the size of your fleet. All features are in all tiers — a higher tier just means more vehicles and users.

Trial period

The first 7 days are free, with no payment card and with every feature. Before the trial ends, we’ll remind you it’s time to pick a subscription.

Tiers

Yearly payment is 10% cheaper. Prices are final (including VAT) and are billed in euros regardless of the currency you charge your own customers in. Only active vehicles count towards the vehicle limit — archived ones don’t.

Payment and management

You arrange the subscription under Settings → Subscription by card via the secure Stripe payment gateway. In the same place you change tiers — up immediately, down only if you fit within the lower tier’s limits.

Invoices, changing your payment card and cancelling the subscription are handled by the Stripe portal: open it with the “Invoices, card and cancellation” button in the same section. Cancellation takes effect at the end of the paid period — the app then shows until when the subscription runs.

Hitting the limit

When you hit the vehicle limit, another vehicle can’t be added or restored from the archive — the app offers a tier upgrade. No hidden overage charges.

What happens when the subscription ends

You don’t lose your data. For the first 7 days after coverage ends, new reservations and vehicles can’t be created; for the next 7 days the account is read-only, and after 14 days it is suspended. Paying restores the account immediately and in full — at any time.

Didn’t find an answer? Write to info@flotello.app.